CPD PointsThe MDU 2012 Communication Skills for Doctors Workshops

Good communication skills are essential for maintaining a high standard of patient care and the success of many doctor-patient relationships depends on our ability to communicate effectively.

MDU data shows that miscommunication is a feature in a large proportion of clinical negligence cases; communication skills training is therefore a key preventive measure in reducing the risk of litigation in medical practice.

The MDU Communication Skills for Doctors Workshops explore alternative and practical ways of thinking about communication with patients and colleagues. The workshops are fully interactive and give participants the chance to be filmed and receive feedback on their skills.

Effective Patient Communication Skills for Doctors workshop

The success of many doctor-patient relationships depends on our ability to communicate effectively. Areas covered include:

  • Examples and consequences of both good and poor communication
  • Practical models for doctor-patient communication
  • Rapport building

PDF document Download the workshop agenda

As part of our continuing support after the course, you are entitled to a FREE 30 minute coaching session by telephone with the course facilitator, Emma Sedgwick.

Dates for the 2012 workshops are:

  • Friday 9 March 2012 Sold out
  • Thursday 21 June 2012 Sold out
  • Thursday 4 October 2012
  • Friday 30 November 2012

Effective Colleague Communication Skills for Doctors Workshop

Being part of an efficient clinical team requires us to engage and cooperate with our colleagues in often challenging situations. Areas covered include:

  • Bullies at work
  • Written communications: responding to complaints and providing reports
  • Dealing with confrontation

PDF document Download the workshop agenda

As part of our continuing support after the course, you are entitled to a FREE 30 minute coaching session by telephone with the course facilitator, Mike Roddis.

Dates for the 2012 workshops are:

  • Thursday 17 May 2012 Sold out
  • Wednesday 19 September 2012

Who will be speaking

The MDU Communication Skills for Doctors Workshops will be run in association with Healthcare Performance Limited and led by qualified coach Dr Emma Sedgwick MBBS, BSc, MRCPsych, DCH, MBA, NLP Coach and Dr Mike Roddis BSc MB ChB MBA FRCPath. Dr Sedgwick and Dr Roddis will also be joined by a doctor from the MDU medico-legal advisory team.

Where and when

All workshops are held at the MDU head office in London and run from 9am-5pm.

How much

  • MDU members - £170
  • Non-MDU members - £230

Registration fees include an attendance certificate (approved for 6 CPD credits by the Federation of Royal Colleges of Physicians of the UK), course materials, lunch and refreshments.

Please note that numbers are strictly limited to facilitate small group breakout sessions.

For more information call Caroline Andrews on 020 7202 1552.

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