Claims handlers
The majority of dental claims are resolved without
litigation and the Claims Handling Unit specialise in dealing with
cases at the Pre-Action stage.
The combined skills of claims handlers
from the Insurance industry and dentally qualified handlers mean
that each case is considered from a clinical and procedural standpoint
to achieve an optimum outcome. Members are consulted at each stage
of the claims handling process to ensure that their views are taken
into account.
Ian McLaren ACII
Ian is a lead claims handler within the Claims Handling Unit. He joined the MDU in 2001 and specialises in dental claims. Prior to this, he has 15 years experience handling personal injury claims for insurance companies.
Richard Grimmett BA hons
Richard is a lead claims handler at the
DDU, with over four years experience dealing specifically with dental
claims. He has over nine years experience of claims work, including
clinical negligence, public liability and employers’ liability
claims.
Taiye Omo-Ikerodah ACII
Taiye joined the DDU in 1994 and specialises in
dental claims. He is a Chartered Insurer and an associate member
of the Chartered Insurance Institute. He is also currently studying
Law part time.
Samuel Hedges
Sam joined the DDU in 2003 as a claims administrator. Since March 2006 he has been studying towards the ACII exam and is currently a claims handler.
Debbie Herbst
Debbie qualified in 1985 and has additional qualifications in dental public health and community dental health. Before joining the MDU she was the Senior Dental Officer in a PCT Personal Dental Service. She has also held roles as an accredited representative of the BDA in the workplace and a clinical representative on the BDA's Central Committee for Community and Public Health Dentistry.
Contact claims
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Freephone:
UK 0800 374 626 (24 hours)
Ireland 1800 535 935 (24 hours)
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