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Organisational risk management
Organisational risk management
There are a number of processes in dental practice that can help to identify and reduce risks to patients and staff. This part of the site offers practical advice on topics such such as communication and administration.
Questions and answers
- Is a refund admitting liability? - 10 February 2001
Advice articles
- Don't mention the 'B' word - 9 December 2010
- Raising concerns - 16 November 2010
- Exercise care with directory services - 25 August 2010
- Maintaining and disclosing patient records - 10 February 2010
- Consent protocol for patients who have the ability to consent - 5 October 2009
- View all (48)
Case histories
- A colleague causes concerns - 21 December 2010
- Bad publicity - 10 December 2010
- Wedding teeth - 1 October 2002
- Misdiagnosis of acute pulpitis - 1 September 2002
- Difficult children - 3 July 2002
- View all (9)
Advice calls
- Refusing to treat a patient - 1 April 2002
- Record keeping - 1 April 2002
- Problems contacting the on-call dentist - 1 April 2002
- Patient compensation for loss of time - 9 March 2001
